Data protection declaration – date: Jan 22, 2018-

CICSA takes the protection of your personal data very seriously. We want you to know when we collect what data and how we use them. Technical and organizational measures have been implemented to ensure that the provisions relating to data protection are observed by us and by our service providers.

CICSA will only collect, store and process your personal data as permitted by applicable law or with your permission.

Personal data will only be collected on this website to the extent required for technical purposes. Under no circumstances will collected data be sold or disclosed to third parties for any other reasons. The declaration below provides an overview of how we guarantee this protection and what sort of data is collected and for what purpose.

As we continue to develop our website and implement new technologies it may also become necessary for us to amend this data privacy statement. It is therefore recommend that you read this data privacy statement again from time to time.

Data processing on this website:

Logging by web servers

Some data will be collected automatically and for technical reasons as soon as you visit our web page. This may include your web server’s log data, that means that each time you access one of our pages or request a file, that process leads to log data being stored in a log file on our server.

Use of session cookies

Cookies are small files containing a string of characters that contains certain information in an open or encrypted format. Cookies are small data files that are sent to and stored on your computer by a web site server. They are primarily used to identify the computer from which a web page was requested. If you sign in on a web page, cookies are used to communicate your sign-in to the server and verify four authorization to request a web page. Each cookie contains an expiration date. Cookies can be used to trace the path of each user through various sub-pages of the home page and through other web pages. Cookies can improve the communication between our server and your computer and thus make using a web page more comfortable. Aide from the respective web page’s provider, cookies can also originate from third-party providers. Your browser gives you the opportunity to view cookies saved on your computer, to delete existing cookies, or to change the configuration in order to prevent most or all cookies from being saved. Please observe that some functions (such as sign-in) will not be available if cookies are deactivated. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit.

The cookies used for this website are:


This cookie is used by Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and what pages they visited. The cookie does not collect personal identifiable information.The _ga cookie will last for two years.Please refer to Google’s privacy policy which includes analytics for further information:


These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited.


This cookie is used by Zopim to provide live customer service chat on our website.


It stores the information about the language used on the portal.


This cookie is used to handle the size of the window in proportion.

In this respect, we inform you that Google provides visitors who do not want the information about their browsing to be sent to their servers with the possibility to install an ‘opt-out browser add-on’ available on all the latest browsers:

Use of web statistics software

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will not associate the IP address transmitted by your browser with any other data held by Google.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services related to website activity and internet usage to the website provider. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

Further information on data protection for Google Analytics is available here: and Google’s general privacy policy here:

Social media

CICSA is also present on various social media platforms such as Facebook, Twitter and LinkedIn. We want to offer you the best customer service possible. Queries directed at those channels will therefore be redirected and processed internally.

You have to create an account with the respective provider in order to contact us via social media. The provider might collect, process and use personal data. The provider may receive additional information about your general internet usage via cookies and/or if you log in to the respective provider’s service while using our web page. CICSA has no influence on the nature, scope and processing of that data. CICSA receives no personal data about you from those providers. Additional information about data processing by the respective providers can be found in their privacy policies.

Contact form

On the “Contact form” page you will be prompted to enter personal data in order to contact us or request information material. We need this information to meet your specific request. You are free to choose whether to enter this information. Your personal data will not be combined or compared with other data; they will only be used for the purpose you intended. If it should be necessary to store such data to provide the service required, your data will be saved on specially protected servers. Before submitting a request you must consent to the storage of your data for information purposes. Any disclosure to third parties is excluded. You can withdraw your consent to the storage of your data at any time by sending an informal e-mail to

Disclosure of personal data

Data that have been logged during access to the website of CICSA will not be disclosed to third parties under any circumstances.

Any personal information you have provided will only be used by us for the purposes that you have agreed to and forwarded within the CICSA group to the department that is responsible for the respective request. No such information will be disclosed to third parties for other purposes.

Right to information

You have the right at all times to receive information about the data stored concerning your person, the origin and recipients of such data and the reason why this data was collected and stored. Information on stored data can be obtained from our data protection officer (e-mail:

Further information

Your trust is important to us. Therefore, we will always discuss with you and answer any questions you might have concerning the processing of your personal data. If you have any questions that are not covered by this data privacy statement, or if you wish to receive more information on a particular point, please feel free to contact our data protection officer at any time (e-mail: or write us to: CICSA srl, Attention of the Data Protection Officer, Via dell’Industria 2, Beverate di Brivio  -Lc-23883. Italia)